AX522 Update

Just to keep you all up to date.  It is truly amazing that our small shipment of AX522 only takes 2 days to arrive in the UK from Taipei.  What is equally amazing is that since the 6th March 2009 our shipment has been stuck in Parcel Force’s Coventry Hub pending Customs inspection and clearance.  Welcome to the UK and the unbelievable service of Royal Mail in managing to take over 5 days to clear a box of electrical products.  Should have used DHL, a lesson learnt.  It really does seem that everything appears to be working against us at the moment where the AX522 is involved. What is even more amazing is that they then send you a letter, probably Second Class telling you that you now have to pay the duty.  Luckily we know this trick and will make sure all duties are cleared before it leaves the hub.

Anyway we keep checking the Parcel Force Track & Trace service and complaining to Customer Services on a daily basis.  We will let you know as soon as they clear customs.

Again, thank you for your support.