February 26, 2009
AX522 Update
Firstly we would like to take this opertunity to thank all our customers for sticking with us during this time. Well we finally tested a product from a company called Maxlink, who are a well respected telecommunication manufacturer in the Far East. The product sounded very promising looking at the specification, however when we received the samples and put them on test, we experianced a number of problems. The final blow was when we tried to make a call to the VoIP line through the switch, well that was the end the our router and VoIP service. It maybe unfair to suggest that the switch was to blame, however at this time we are airing on the side of caution until we receive further information from the manufacturer.
However on a very positive note, we have had further discussions with Artech and we have almost reached an agreement to to secure further production of the AX522 units. There are still a few loose ends to tie up, but we now feel much more confident in being able to continue to offer this excellent niche product to the market.
We will keep you updated through the Blog of any further information and time scales.
Best regards
The Cooltronics Team
Filed under Communication, Cooltronics News, VoIP by Garth